GTC
General Terms and Conditions
1. scope of application
The following terms and conditions apply to all orders placed via our online store. Our online store is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their commercial or independent professional activity.
2 Contractual partner, conclusion of contract
The purchase contract is concluded with Happy Sprinkles GmbH.
The presentation of the products in the online store does not constitute a legally binding offer, but a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained for this purpose in the order process. By clicking on the order button, you place a binding order for the goods contained in the shopping cart. Confirmation of receipt of your order will be sent by email immediately after the order has been sent.
The date on which the contract with us comes into effect depends on the payment method you have chosen:
credit card
When you place your order, you also send us your credit card details. After you have been legitimized as the legal cardholder, we will ask your credit card company to initiate the payment transaction and thereby accept your offer.
PayPal, PayPal Express
During the ordering process, you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment instruction to PayPal. After placing the order in the store, we request PayPal to initiate the payment transaction and thereby accept your offer.
Immediately
After placing the order, you will be redirected to the website of the online provider Sofort GmbH, where you confirm the payment instruction. This concludes the contract with us.
3. contract language, contract text storage
The language available for the conclusion of the contract is German.
We save the text of the contract and send you the order data and our GTC by e-mail. For security reasons, the text of the contract is no longer accessible via the Internet.
4. terms of delivery
Shipping costs may apply in addition to the indicated product prices. You can find out more about any shipping costs in the offers.
We only deliver by mail order. Unfortunately, it is not possible to collect the goods yourself.
5. payment
The following payment methods are available in our store:
credit card
When you place the order, you also send us your credit card details.
Once you have been legitimized as the legitimate cardholder, we will ask your credit card company to initiate the payment transaction immediately after you place the order. The payment transaction will be carried out automatically by the credit card company and your card will be debited.
PayPal, PayPal Express
During the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. After placing the order in the store, we request PayPal to initiate the payment transaction.
The payment transaction will be carried out automatically by PayPal immediately afterwards. You will receive further instructions during the ordering process.
Immediately
After placing the order, you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have an online banking account with PIN/TAN procedure activated for participation in Sofort, legitimize yourself accordingly and confirm the payment instruction to us. You will receive further instructions during the ordering process. The payment transaction will be carried out immediately afterwards by Sofort and your account will be debited.
6. subscription "Happy Backbox"
The Happy Backbox (hereinafter referred to as "Backbox") is a paid and ongoing subscription with three different terms:
- Minimum purchase of one box (trial subscription)
- Minimum purchase of three boxes in a row (Enthusiast subscription)
- Minimum purchase of six boxes in a row (Baking Lover subscription)
Once the minimum term has been reached, the subscription is extended by a further Backbox until notice of termination is given. The Backbox is sent out every two months, starting on the 1st of every even month. The Debit for the baking box can be found automatically on the 25th of an odd-numbered month takes place. The exception is Easter Baking boxhere the debit and dispatch date varies depending on the date of Easter. There will always be a corresponding note in the February Backbox.
Der Kunde hat dafür Sorge zu tragen, dass die Zahlungs- und Adressdaten stets aktuell sind. Die Änderung der Adressdaten ist uns per Mail oder Brief mitzuteilen. Hierfür kann er sich jederzeit per Mail an info@happysprinkles.com wenden oder einen Brief an Happy Sprinkles GmbH, Stresemannallee 88, 22529 Hamburg senden. Sollte der Kunde einseitig eine Rücklastschrift veranlassen oder ein wiederholter Abbuchungsversuch nicht erfolgreich sein, behalten wir uns vor, zusätzliche Mahngebühren zu erheben.
Eine Kündigung muss bis spätestens einen Tag vor der Abbuchung schriftlich eingereicht werden. Dies kann entweder per unterschriebenem Brief an Happy Sprinkles GmbH, Stresemannallee 88, 22529 Hamburg, geschehen oder per Mail an info@happysprinkles.com. Wird die Kündigung per Mail eingereicht, muss dafür die Mailadresse verwendet werden, die beim Abschluss des Abos angegeben wurde. Das Datum des Mail- oder Briefeingangs ist entscheidend.
Sofern der Kunde ein aktives Benutzerkonto bei Happy Sprinkles hat, kann das Abo auch über das Benutzerkonto gekündigt werden.
Alternativ kann die Kündigung auch über den Kündigungslink ganz unten auf der Website eingereicht werden.
Das einseitige Stoppen der Einzugsermächtigung durch den Kunden stellt keine Kündigung dar.
7. Eigentumsvorbehalt
Die Ware bleibt bis zur vollständigen Bezahlung unser Eigentum.
8. Transportschäden
Werden Waren mit offensichtlichen Transportschäden angeliefert, so reklamieren Sie solche Fehler bitte möglichst sofort beim Zusteller und nehmen Sie bitte unverzüglich Kontakt zu uns auf. Die Versäumung einer Reklamation oder Kontaktaufnahme hat für Ihre gesetzlichen Ansprüche und deren Durchsetzung, insbesondere Ihre Gewährleistungsrechte, keinerlei Konsequenzen. Sie helfen uns aber, unsere eigenen Ansprüche gegenüber dem Frachtführer bzw. der Transportversicherung geltend machen zu können.
9. Gewährleistung und Garantien
Soweit nicht nachstehend ausdrücklich anders vereinbart, gilt das gesetzliche Mängelhaftungsrecht.
Bei gebrauchten Waren gilt: wenn der Mangel nach Ablauf eines Jahres ab Ablieferung der Ware auftritt, sind die Mängelansprüche ausgeschlossen. Mängel, die innerhalb eines Jahres ab Ablieferung der Ware auftreten, können im Rahmen der gesetzlichen Verjährungsfrist von zwei Jahren ab Ablieferung der Ware geltend gemacht werden.
Die vorstehenden Einschränkungen und Fristverkürzungen gelten nicht für Ansprüche aufgrund von Schäden, die durch uns, unsere gesetzlichen Vertreter oder Erfüllungsgehilfen verursacht wurden
- in the event of injury to life, limb or health,
- in the event of intentional or grossly negligent breach of duty and fraudulent intent,
- in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
- within the framework of a guarantee promise, if agreed or
- insofar as the scope of application of the Product Liability Act is opened.
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online store.
Vouchers
Vouchers in the form of value vouchers do not have a general limitation period and are therefore unlimited in time. Please note that a voucher may not be purchased with a voucher. However, should this occur, we reserve the right to cancel the order.
10. liability
We are always liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents
- in the event of injury to life, limb or health,
- in the event of intentional or grossly negligent breach of duty,
- for guarantee promises, if agreed, or
- insofar as the scope of application of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, liability shall be limited to the amount of damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.
11. dispute resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.
Terms and conditions created with the Trusted Shops legal text editor in cooperation with Wilde Beuger Solmecke Rechtsanwälte.
