Privacy Policy

These terms of use govern your use of our site. These website terms of use have been provided and approved by our solicitors. Please read these terms in full before you use this website. If you do not accept these terms of use, please do not use this website. Your continued use of this site confirms your acceptance of these terms.

WEB SITE ACCESS

1.1 It is not necessary to register with us in order to use most parts of this website. [However, particular areas of this website will only be accessible if you have registered.]

USE OF WEBSITE

1.2 This website may be used for your own private purposes and in accordance with these terms of use.

1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Orders

All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e­mail or telephone (or by other means if no e­mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order. Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later, at which time we shall send you an e­mail confirming that the contract has been concluded (‘Dispatch Confirmation‘). The contract will relate only to those goods or services whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other goods or services which may have been part of your order until the dispatch of such goods or services has been confirmed in a separate Dispatch Confirmation.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website.

You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.

SITE UPTIME

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

VISITOR PROVIDED MATERIAL

1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy & Security Policy.

1.7 When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory,

(c) which is harmful in nature including, and without limitation, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom; computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

1.8 We will fully cooperate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of paragraph 1.7.

LINKS TO AND FROM OTHER WEBSITES
1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.11 By linking to this website in breach of clause 5.2 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

DISCLAIMER

1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times, we can not guarantee that all material is accurate and/or up to date.

1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

EXCLUSION OF LIABILITY

1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.


Cookies & Privacy Notice

Customers The Cake Decorating Company are committed to complying with the General Data Protection Regulation and the Data Protection Act 2018. We want you to be confident that your personal data is kept safely and securely and to understand how we use it to offer you a better and more personalised shopping experience. We have published this notice to help you understand how and why we collect information from you; who we share your information with, why and on what basis; and what your rights are. If we make changes to this notice we will notify you by updating it on our website. The Cake Decorating Company will be what is known as the ‘Data Controller’ of the personal data you provide to us. By Data Controller, this determines the purposes and way in which any personal data are, or will be, processed.

What information we collect when you create an account and why?

When you purchase your goods from us, you are entering into a contract with us. You will need to set up an online account before ordering from us, so we can set this up we will ask you to provide some personal information such as; full name address contact numbers, and email address. In order to undertake website personalisation, we will also gather information about the devises you use to access our sites and this may include IP address. For further information on our use of cookies & tracking please see our cookie notice below.

How do we use your information?

Under the new GDPR legislation the law says we are allowed to use and share your personal data only where we have a proper reason to do so. We must have one or more of the following reasons.

Contract - your personal information is processed in order to fulfil a contractual arrangement Eg Your order.

Consent – where you agree to us using your information in this way e.g. For marketing from The Cake Decorating Company promotions.

Legitimate Interests - this means the interests of The Cake Decorating Company in managing our business to allow us to provide you with the best products and service in the most secure and appropriate way e.g. to transfer your data to certain Third Party’s such as delivery partners.

Legal Obligation – where there is statutory or other legal requirement to share the information e.g. when we have to share your information for law enforcement purposes.